Everyone is a consumer
whether one is consuming a product, service or activity. When looking at
consumer behavior, there are many influences people have, external, internal
and post-decision. Companies must keep these things in mind when creating a
product or else their product can be one of the many that fail.
| Hoover with all of the attachments |
One product that has
launched successfully is the Dyson vacuum. The Dyson came to America in 2002
and became very popular. They got their product known through commercials that
showcased the pros to owning a Dyson. The design of the vacuum was lighter and
easier to move and also quieter compared to other bulky vacuums at that time. The
design was simple but was different compared to other vacuums, it modern and
new with the gray and yellow simplicity. Another perk to the Dyson was that all
the attachments were attached to the vacuum, no more need to store a box full
of parts in the closet. But besides the fact that the suction was better than
any other vacuum, bags were no longer needed which is one less thing you needed
to buy when you were cleaning.
Consumers were socially
pressured to buy this product for many reasons. One being it was the newest
technology and another that it was a bit pricey when it first hit American
stores. The expensive vacuum showed that you were upper to middle class if you
owned one. The Dyson is also environmental friendlier since you didn’t need to
keep buying bags just to throw them away after you are done cleaning. This feature
appealed to many people since going green has been getting more and more
popular. By watching the commercials consumers were able to gain knowledge
about the Dyson and they were able to make comparisons to vacuums they had used
in the past. The external influences of society and internal influences of
previous experiences helped the Dyson be so successful. The post decisions that
consumers had helped Dyson to stay popular and create more products. Dyson
vacuums keep advancing and are becoming more user friendly than they already
were. Their new models are also smaller and there are different vacuums that
each has a specific purpose. Consumers and their influences were taken into
consideration when creating this product and that is why Dyson is so popular.


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